Please see our user guides on various help subjects.
How to register
City Council staff (e.g. those working in Children's Centre nurseries) do not need to register and can login here
. If you have difficulty in accessing your account please contact us at email@example.com in the first instance, please do not register for a new account
Have a look at our user guide on how to book course places
for yourself or a colleague and requesting a place on a waiting list
Cancelling a course booking
Need to cancel a course booking? See our step by step instruction on how to cancel a place
Please note that we do not offer refunds if you are cancelling a place.
My Profile & Bookings
Once logged in visit My Profile & Bookings to view training histories, course bookings and elearning progress. You can also amend your details, course alerts and add additional learning here. See our one page guide to these features
(council staff should update their details via Pier)
If you need any further information, support or feedback on our user guides, please contact us at firstname.lastname@example.org